Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Makayla Adams

Makayla Adams

July 31, 2026

5  out of  5
rating by Makayla Adams
"Shannon is amazing! Answers all our questions and keeps us up to date!"
We responded:
"Thank you so much for the kind words, Makayla! Answering questions promptly and keeping clients up to date are standards Shannon holds on every interaction. We're thrilled she continues to deliver that for you. We appreciate your business!"
Profile photo of Shain Politano-Lobdell

Shain Politano-Lobdell

July 31, 2026

5  out of  5
rating by Shain Politano-Lobdell
"Shannon W VanCorbach is amazing to talk to and she answers all of our questions with ease."
We responded:
"Thank you for the wonderful review, Shain! Shannon takes great pride in making insurance easy to understand and ensuring every question gets a clear, confident answer. We're so glad that comes through in your experience. We appreciate your trust."
Profile photo of Greg Schreck

Greg Schreck

July 30, 2026

5  out of  5
rating by Greg Schreck
"Shannon has been my long time agent and has always helped me with any issues I have had. Always responds quickly. I also switched my wifes auto insurance to Shannon as well. If you are looking for an agent, she would be a good one to consider"
We responded:
"Thank you for the fantastic review, Greg! Shannon truly values the long-term relationships she builds with her clients, and we're so glad she has consistently delivered quick, helpful service for you. It means a lot that you trusted her with your wife's auto insurance as well. We appreciate your loyalty and recommendation!"
Profile photo of Sergio Mercado

Sergio Mercado

July 29, 2026

5  out of  5
rating by Sergio Mercado
"I have been with State Farm for very long time. I trust them with my auto insurance needs. Joy Holloway it’s always helpful and a pleasure to work with."
We responded:
"Thank you for the great review, Sergio! Long-term clients like you are what make our work so rewarding. We're glad Joy continues to deliver the helpful, reliable service you can count on. We appreciate your continued trust!"
Profile photo of Paul Thompson

Paul Thompson

July 28, 2026

5  out of  5
rating by Paul Thompson
"Joy and the entire staff are always so helpful and try there best to answer and get the coverage I need. Thank you for all you do! and thank your Team!"
We responded:
"Thank you so much for the kind words, Paul! We'll be sure to pass along your thanks to Joy and the whole team. Helping you find the coverage you need is exactly what we're here for. We truly appreciate your loyalty!"
Profile photo of Kevin Keiler

Kevin Keiler

July 24, 2026

5  out of  5
rating by Kevin Keiler
"Shannon at Scott Smith State Farm has been my go-to, super star as we changed over auto and home insurance recently. Shannon is skilled, personable and caring in facilitating our transition process. We are very thankful for Shannon’s help. Kevin and Cheri K"
We responded:
"Kevin, thank you for the kind words and 5 star review!"
Profile photo of Andrew Rodrigues

Andrew Rodrigues

July 23, 2026

5  out of  5
rating by Andrew Rodrigues
"Shannon is amazing! Friendly, professional, extremely quick responses, and makes the whole process smooth and easy. Appreciate all your help!"
We responded:
"Thank you so much for the kind words, Andrew! We're thrilled Shannon could make the whole process seamless for you. Friendly, professional, and responsive service is exactly what we strive to deliver every time. We appreciate your business!"
Profile photo of Patty German

Patty German

July 16, 2026

5  out of  5
rating by Patty German
"Everyone in the office is always very helpful and friendly! Joy has helped us many times over the years and it’s always a great experience:)"
We responded:
"Thank you for the wonderful review, Patty! We're so glad Joy and our entire team have consistently delivered helpful, friendly service over the years. Long-term relationships like yours are what make our work so rewarding. We appreciate your continued trust!"
Profile photo of maria Reyna Meza

maria Reyna Meza

July 14, 2026

5  out of  5
rating by maria Reyna Meza
"Great insurance company with friendly and helpful staff. They are professional, easy to work with, and always provide excellent customer service. I highly recommend them!"
We responded:
"Thank you for the fantastic review, Maria! Our team is committed to providing friendly, professional service every time. We're glad that showed in your experience and truly appreciate your recommendation!"
Profile photo of GIna ALvarez

GIna ALvarez

July 11, 2026

5  out of  5
rating by GIna ALvarez
"I’ve recently worked with Joy on a couple of transactions with some of our mutual clients doing mortgages with Vision Mortgage. Joy has been a pleasure to work with and she is on top of it. Highly recommend.!"
We responded:
"Thank you for the great review, Gina! We're glad Joy has been a pleasure to work with on your mutual client transactions. Staying on top of every detail is exactly the standard she holds herself to. We look forward to continuing to work alongside you and the Vision Mortgage team!"
Profile photo of ALEAH ROUSE

ALEAH ROUSE

July 7, 2026

5  out of  5
rating by ALEAH ROUSE
"Shannon is amazing. Scott's ok... 😂😉. State Farm has been good to my family for generations BUT Shannon is my go to. She is on top of anything needed. We have or have had any insurance you can imagine, spectacular service. Haven't had to file a claim so have no input on that."
We responded:
"Aleah, we love this! Shannon is going to hear all about this review, and Scott is taking notes! 😄 In all seriousness, thank you for trusting us with your family's insurance needs across generations. That means everything to us and we look forward to continuing to take great care of you!"
Profile photo of Rick Runge

Rick Runge

June 26, 2026

5  out of  5
rating by Rick Runge
"It was a great pleasure to be in contact with Dawn Mackay about my concern which was quickly resolved. I have been with Scott Smith for several decades and always get too notch help."
We responded:
"Thank you for the great review, Rick! Dawn takes pride in resolving concerns quickly and professionally. Your loyalty over several decades means the world to our team. We appreciate your continued trust in State Farm: Scott Smith!"
Profile photo of Sue Schwisow

Sue Schwisow

June 25, 2026

5  out of  5
rating by Sue Schwisow
"We have been State Farm customers for nearly 30 years across 3 states. But in all those places, we have never had an agent like Shannon. We have a family joke that we HAD to move back to Washington so that Shannon could be our insurance agent once again.

She is smart, resourceful, intuitive, funny, and professionally always has our best interest at heart when we need something (& we can be a lil hi-maintenance!). She is a joy to work with.

We're happy to be back on her list of customers!"
We responded:
"Thank you so much for the wonderful review, Sue! Nearly 30 years with State Farm across three states is remarkable loyalty, and we're honored that Shannon has made such a lasting impression. Her dedication to always having your best interest at heart is something we're incredibly proud of. We're so happy to have you back on the team!"
Profile photo of Abel Cortina

Abel Cortina

June 13, 2026

5  out of  5
rating by Abel Cortina
"Shelan has done an excellent job with our policy always striving to provide us with the best possible rates and coverage for our vehicles. Thank you very much for your hard work and excellent customer service."
We responded:
"Thank you for the great review, Abel! Shelan takes pride in making sure our clients have the best coverage at the best rates. We're glad her hard work and dedication to excellent customer service have made a difference for you. We appreciate your trust in our team!"
Profile photo of Haylee Weitz

Haylee Weitz

June 10, 2026

5  out of  5
rating by Haylee Weitz
"Joy Holloway has always been really helpful and friendly. My mom and I have been using her for years with our auto insurance and now that I'm on my own I use her for my husband and I's home and auto insurance. She breaks down info into an easy to understand manner and is readily available to answer any questions we may have."
We responded:
"Thank you for the wonderful review, Haylee! It's so special to know that Joy has been a trusted part of your family's insurance journey. Her ability to break down complex insurance information into easy-to-understand terms is something we truly value. We appreciate your continued trust in our team!"
Profile photo of Dalia Rodriguez

Dalia Rodriguez

June 10, 2026

5  out of  5
rating by Dalia Rodriguez
"Joy was so great to work with she was professional, helpful and caring! I highly recommended her!"
We responded:
"Thank you so much for the kind words, Dalia! Joy's professionalism and genuine care for our clients is something we're incredibly proud of. We truly appreciate your recommendation!"
Profile photo of Ryan Thompson

Ryan Thompson

June 9, 2026

5  out of  5
rating by Ryan Thompson
"I had been with the same insurance company for 36 years and finally decided to shop around to see if I could find equal or better coverage at a lower cost.
I called State Farm and was connected to Joy. She was incredibly friendly, knowledgeable, and patient. She took the time to explain insurance terms in a way that was easy to understand, using real-world examples to show how different coverages apply in various accident scenarios and what protection they actually provide. I ended up with better coverage while paying less than I was before.
If you've been thinking about reviewing your insurance, give Joy a call. You have nothing to lose and could end up saving money while improving your coverage!"
We responded:
"Thank you so much for sharing your experience, Ryan! Making the switch after 36 years is a big decision, and we're so glad Joy made the process easy and informative. Better coverage at a lower cost is exactly the kind of result we love delivering."
Profile photo of Oscar Gomez

Oscar Gomez

June 3, 2026

5  out of  5
rating by Oscar Gomez
"Dawn has been so helpful during the claims process. I appreciate her quick responses and attention to our claims."
We responded:
"Thank you for the great review, Oscar! Dawn takes pride in providing responsive, attentive service, and we're glad she could help you through the claims process. Your feedback means a lot to our team. Thank you for trusting us!"
Profile photo of Keith Smith

Keith Smith

May 27, 2026

5  out of  5
rating by Keith Smith
"Joy was a pleasure to work with, she was professional, answered all my questions and concerns. I'd rate her 10 out of 10.

Thanks Joy"
We responded:
"Thank you, Keith! We’re happy Joy was able to answer everything clearly and make the process a positive experience."
Profile photo of Kasey Kist

Kasey Kist

May 1, 2026

5  out of  5
rating by Kasey Kist
"I’m in the market for a new vehicle so I text Dawn on a Friday afternoon. Although she was off for the day she logged in and provided me a quote within minutes. No matter time of day Dawn and Scott are there for you."
We responded:
"That kind of responsiveness is exactly what we want people to experience. Thank you, Kasey, for the kind words about Dawn and Scott. We’re glad we could help with your new vehicle quote."
Profile photo of Gary Carlson

Gary Carlson

May 1, 2026

5  out of  5
rating by Gary Carlson
"Dawn was very thorough and knowledgeable and answered my questions with great detail. Dawn is always extremely helpful, patient and kind. When I speak highly of State Farm it is due to Dawns professionalism."
We responded:
"Thank you, Gary! We’re glad Dawn’s professionalism, patience, and attention to detail stood out to you, and we truly appreciate your trust."
Profile photo of April Flint

April Flint

April 30, 2026

5  out of  5
rating by April Flint
"Dawn Mackey is great. Willing to always share her vast knowledge and expertise. Thank you!"
We responded:
"We’re grateful for your feedback, April. It means a lot to hear Dawn’s expertise and helpful approach made your experience a great one."
Profile photo of Fox 16

Fox 16

April 23, 2026

5  out of  5
rating by Fox 16
"Dawn Mackey was extremely helpful! She answered all my questions and took the time to explain everything clearly, making sure I fully understood!!!"
We responded:
"Thank you for the great review! We’re happy to hear Dawn took the time to walk through everything with you and make sure all your questions were answered. We appreciate your support."
Profile photo of Nick McDonald

Nick McDonald

April 22, 2026

5  out of  5
rating by Nick McDonald
"Shannon was great! She made the process of getting started with State Farm smooth and seamless. Thank you!"
We responded:
"Nick, we really appreciate the review. It’s great to hear Shannon made the process easy and helped get everything off to a smooth start."
Profile photo of Steve Gowen

Steve Gowen

April 14, 2026

5  out of  5
rating by Steve Gowen
"Shannon was great to work with. She answered all my questions and cleared up all my issues I had. You can tell she enjoys her job and is a very pleasant person to talk with. We need more insurance representatives like Shannon when dealing with insurance policies to have better understanding of your coverages."
We responded:
"Steve, thank you for the great review! We’re happy to hear Shannon made the process easier to understand and took the time to work through your questions with you. We really appreciate your support."